We are continuing to monitor for any further issues.
Posted Oct 01, 2026 - 10:54 UTC
Monitoring
Our underlying provider has restored connectivity in the affected networking components, and connections are gradually going back to operational status.
Posted Oct 01, 2026 - 10:43 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 01, 2026 - 09:48 UTC
Identified
One of our suppliers is experiencing an incident with their routing switches that is affecting part of the service. Some WhatsApp connections are being affected.
Posted Oct 01, 2026 - 09:10 UTC
This incident affected: WhatsApp Connectivity Service and Chat Service.